Privacy Policy

Last Updated: 10/01/2024

Introduction

Reed Business Solutions, LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information related to SMS registration and verification services. By using our SMS services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We may collect the following personal information directly from you when you register for our SMS services:

• Mobile phone number

• Full name

• Other information required to verify your identity as needed

1.2 Automatically Collected Information
When you interact with our SMS services, we may automatically collect:

• Device information (such as IP address, device type, and operating system)

• SMS-related data, including timestamps, response actions, and delivery status (note: we do not collect the content of your SMS messages except for keywords used in our services)

2. How We Use Your Information

We use your personal information in the following ways:

• To verify and authenticate your identity for registration and account security purposes

• To send you service-related notifications, alerts, reminders, and other messages as per your request

• To comply with legal requirements, prevent fraud, and enhance security

• To maintain and improve our SMS services

3. Sharing of Information

We do not sell, rent, or otherwise disclose your personal information to third parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers to assist with SMS delivery, security, and data storage.

• Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to protect the safety, rights, or security of [Company Name], our users, or the public.

• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the successor organization.

4. SMS Compliance

In compliance with SMS guidelines, we follow the below practices:

• Opt-In Consent: Users are required to opt-in to receive messages from us by registering their phone numbers and confirming their desire to receive SMS communications.

• Opt-Out Option: You may opt-out of receiving SMS messages at any time by replying with “STOP” to any message. After opting out, you may receive a confirmation message and will no longer receive SMS communications unless you opt-in again.

• Frequency of Messages: We will clearly inform you of the frequency of messages you may receive. Typical communications may include alerts, service-related updates, and reminders.

• Message & Data Rates: Message and data rates may apply depending on your mobile carrier plan. Contact your carrier for more information on any applicable fees.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Access to your information is restricted to authorized personnel who need it to perform their job functions.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the right to:

• Access and request a copy of your personal information.

• Correct any inaccuracies in your information.

• Opt-out of receiving SMS communications at any time by replying “STOP.”

• Request deletion of your information, subject to legal obligations.

To exercise any of these rights, please contact us using the contact information below.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. When we make changes, we will notify you by revising the “Last Updated” date and, where required, by providing additional notice.

9. Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Reed Business Solutions, LLC
Email: shauna@reedbusinesssolutions.com
Phone: 865-383-0718